About How to repair LONGi photovoltaic panels after sales
LONGi Solar provides remedy, only repairing and replacing the failed modules after verification and confirmation by an independent testing institution agreed by LONGi Solar and the customer in advance.
LONGi Solar provides remedy, only repairing and replacing the failed modules after verification and confirmation by an independent testing institution agreed by LONGi Solar and the customer in advance.
Repair the defective solar modules. In such case, the Supplier shall prepare the repair project plan and carry out the repair project for the affected modules; or Replace the defective modules or provide additional module(s) to make up for the output gap between the guaranteed output and the actual power output of the defective module(s); or.
If your installer determines that you need to replace a piece of equipment–like a solar panel– they can file a warranty claim on the LONGi website or through an email within 30 days of the problem arising.
Upload Attachments. Please upload evidence of the problem, such as photos of the label/serial number/package list of modules, photos of the whole module and details of the problem point, analysis and investigation of the modules problem, or other attachments files. Format requirements: pdf, doc, docx, xls, xlsx, ppt, pptx, jpg, png.
Please upload evidence of the problem, such as photos of the label/serial number/package list of modules, photos of the whole module and details of the problem point, analysis and investigation of the modules problem, or other attachments files. Add a document.
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6 FAQs about [How to repair LONGi photovoltaic panels after sales]
How to install LONGi Solar?
LONGi modules can be installed less than 500mm but more than 50m from the seaside but stainless steel or aluminum shall be applied to contact solar PV Modules. And anti-corrosion protection shall be furnished for installation joints. See the installation requirements in Seaside Installation Instructions by LONGi Solar.
Are LONGi Solar modules safe?
The design of LONGi Solar modules conforms to the IEC 61215 and IEC 61730 standards and its application level is rated as Class A. The modules can be used for the solar PV power systems above DC 50V or 240W which the people may access to. And the modules pass IEC61730-1 and IEC61730-2, meeting requirements of Safety Class II.
What is the installation manual for LONGi Solar modules?
Installation Manual for LONGi Solar Modules This manual elaborates on installation and safety use information for Solar power generating modules (hereinafter referred to as module) of LONGi Green Energy Technology Co., Ltd.. (hereinafter referred to as LONGi Solar). Please abide by all safety precautions in this guide and local regulations.
Are LONGi Solar modules corrosion resistant?
LONGi Solar modules have passed IEC61701 salty mist corrosion test, but the corrosion may occur at the joints connecting the module frame and the mounting system or grounding joints. LONGi modules can be installed less than 500mm but more than 50m from the seaside but stainless steel or aluminum shall be applied to contact solar PV Modules.
How often should a LONGi Solar module be cleaned?
LONGi Solar suggests that the module surface shall not be sheltered or blocked at any time. The frequency of cleaning depends on the rate of dust accumulation. Normally, the rainwater will clean the module surface and the cleaning frequency is reduced therefore.
Where should LONGi Solar modules be installed?
LONGi Solar modules shall be installed on proper buildings or other appropriate places (such as ground, garage, building outer wall, rooftop, solar tracking system) but shall not be installed on any mobile vehicle. Do not install modules at the places that may be submerged by water.
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